There’s no crying in baseball--or in dentistry--or so they say. There is no place for emotions in the workplace, right? Wrong! There is nothing wrong with emotions.
Course fee: $49.00
The “wrong” is our lack of self awareness and our lack of skill to effectively self management our emotions. The question is: Are the emotions in your workplace engaged, disengaged or hijacked? The name of the game for a down-right-amazing team environment becomes harnessing the power of emotions--putting them to work for you and team success--rather than being hijacked and controlled by them. It’s all about being “emotionally smarter”.
In this fun, active and fast-paced presentation, you will learn:
What emotional hijacking is, the impact, and how do you prevent it
How to conduct your own emotional audit
Characteristics of emotionally smart employers and employees
6 principles of emotional intelligence
How to readily identify characteristics of positive and negative team cultures
Conflict resolution modeling: shifting from polarization to collaboration
ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.
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